Free US shipping on orders over $75.00  |  Duty fees are pre-paid on all Canada orders

USA Shipping

  • FREE SHIPPING ON US ORDERS OVER $75.00 USD
  • All US orders under $75.00 USD are a $15.00 FLAT RATE 
  • We ship to all 50 states in the US
  • Estimated delivery time for standard shipping is 5-10 days
  • Please allow 1-3 business days to process order
  • Express 2 Day Air: Please allow 1-3 business days to process order 
  • Unfortunately we DO NOT currently ship to PO Boxes

Canada Shipping

  • $15.00 FLAT RATE SHIPPING TO CANADA
  • DUTY FEES ARE PRE-PAID
  • Express 2 Day Air: Please allow 1-3 business days to process order 
  • Please allow 1-3 business days to process shipping
  • When shipping to PO Boxes, additional fees may apply

 Due to Covid, these shipping times can have large delays

 

Shipping Status

  • As soon as your order ships you will receive a shipping confirmation email that includes your tracking number 
  • If you do not receive an email confirmation - please contact us at info@threadandsupply.com
  • We do not ship on Saturday, Sundays or holidays
  • If your order requires additional information to fully process we will be in touch by email

 

We care about you! So we’ve partnered with Route...

A package protection and tracking solution—to give our customers the best possible delivery experience—Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.

Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.

If you experienced an issue with your order, please file a claim with Route’s team here.

By deselecting Route shipping protection, Thread & Supply is not liable for lost, damaged, or stolen items.