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    Privacy Policy

    Thread & Supply Privacy Policy

    This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.threadandsupply.com (the “Site”).

     

    Shopify
    Our store is hosted on Shopify Inc. Shopify is an eCommerce platform that provides us the ability to sell you our products.  Your data is stored through Shopify’s data storage, databases and the general Shopify application, which is stored on a secure server behind a firewall.

    Personal Information that we collect:

    When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

    We collect Device Information using the following technologies:

        - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

        - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

    Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

    When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

    How do we use your information?

    We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

    1) Communicate with you;

    2) Screen our orders for potential risk or fraud; and

    3) When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

    We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

    Sharing your Personal Information

    Thread&Supply uses a third-party, Google Analytic, to analyze customer data & better serve our customers. Google Analytic uses a  browser cookie to gather limited information from a customer's IP address. “Cookies” are bits of information that are automatically stored on your computer. If you do not want to have cookies on your system, you can set your browser to disable them.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

    Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

    Data Retention

    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

    Age of Consent

    By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

    Changes

    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

    Contact Us

    For more information about our privacy practices, if you have questions, please contact us by e-mail at info@threadandsupply.com