AN IMPORTANT RETURNS & EXCHANGES UPDATE
We kindly request your patience as we are experiencing longer than usual processing times due to the impact of COVID-19. We are working through all requests with a reduced workforce (hello social distancing!) and newly implemented health + safety measures within our fulfillment center.
Have a return? Click here to start a return.
Return Policy for orders within contiguous US
- We'll gladly accept unworn, unwashed, or defective merchandise for refund or exchange within 15 days from when your order is shipped.
- Please note, we can only process returns of items purchased directly from our website. For purchases made at other online retailers or brick + mortar stores, please contact them directly.
- If you are returning a gift, your refund will be processed in the form of a gift card.
- Returns with a quantity > 7 may be subject to a 10% restocking fee.
- Refunds will be made in the form of the original payment. Please allow 2-3 weeks for your return to be receive and processed.
- Any items purchased at a discount of 50% or more will be considered FINAL SALE, with potential eligibility for store credit. Please contact customer care to determine eligibility.
International Purchases: Unfortunately, we cannot accommodate international returns at this time; however, if your item was damaged or defective upon arrival, please contact us and we will gladly send a replacement. We are not responsible for additional customs fees/duties.
Lost or Stolen Packages: Please note, we cannot be responsible for packages that are lost or stolen after being delivered. We provide tracking information once your order is shipped that allows you to track and verify delivery. If you would like to require a signature for your delivery, please contact our customer service prior to placing your order.
Damaged or Defective Items: We guarantee our merchandise to be free of manufacturing defects and will gladly replace any defective items within 30 days of purchase. Please email customer service with your name, Order #, and pictures of the defect. Items damaged to incorrect washing/handling or normal wear are not eligible for return.